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Platform features

Built once, shared by every module

The capabilities underneath every BeHighCare solution: how data is organized, secured, connected and reported.

Multi-branch

Branches share patients, catalogue and reports, with their own stores, cashiers and settings.

Dedicated database per organization

Each organization runs on its own database, reached through its own address.

Roles and permissions

Define roles once and control every screen and action they can use.

Arabic and English

Staff work in Arabic or English, switching per user.

Reports and exports

Operational, clinical and financial reports with Excel and PDF export.

Activity logging

User actions are logged for traceability and review.

APIs

Token-authenticated APIs used by mobile and POS apps.

Notifications

SMS, email and push notifications for patients and staff.

Compliant invoicing

ZATCA Phase 2 e-invoices produced by every billing point.

Smart healthcare technology

Automation where it saves time, insight where it matters

Departments are connected by design: an order in one place is work, stock and revenue everywhere else.

One patient record

Available

Intelligent reporting and analytics

Operational, clinical and financial reports with drill-down by branch, department and doctor.

Available

Automated workflow notifications

Appointment reminders and operational alerts by SMS, email and push.

Available

Inventory and expiry alerts

Batch and expiry tracking across pharmacies and stores, with low-stock visibility.

Available

Revenue and claim analysis

Track claims, rejections and collections per payer to protect revenue.

Available

Secure API integrations

Token-authenticated APIs for mobile, POS and partner systems.

Available

Interoperability across departments

Orders, results, prescriptions and invoices flow between departments automatically.

Planned

AI-assisted operational insights

Forecasting and anomaly detection on operational data.

Planned

Clinical decision support

Rule-based and assisted clinical guidance at the point of care.

Multi-tenant SaaS

Every organization gets its own isolated system

BeHighCare runs one platform for many healthcare organizations, with a dedicated database for each. Clinical data never lives in the shared control plane.

  1. Layer 1

    Central SaaS platform

    Tenant registry, domains, plans and platform settings.

  2. Layer 2

    Tenancy administration

    Platform operators provision, activate and suspend organizations.

  3. Layer 3

    Healthcare organizations

    Each hospital, clinic or group is its own tenant.

  4. Layer 4

    Dedicated subdomains

    Every organization signs in at its own address.

  5. Layer 5

    Isolated data and configuration

    A separate database per organization: users, roles, branches, records.

Central platform

Tenants · Domains · Subscriptions

Online

Hospital

hospital1.example.com

  • Own database
  • Users & roles
  • Branches
  • Configuration

Clinic

clinic1.example.com

  • Own database
  • Users & roles
  • Branches
  • Configuration

Pharmacy

pharmacy1.example.com

  • Own database
  • Users & roles
  • Branches
  • Configuration

Example addresses. Organizations can also use their own custom domain.

See BeHighCare running on your own workflows

A guided demo for your team, built around your departments and integrations.